Il Makiage was reported to the Deceptive Design Tip Line over its subscription cancellation process. According to the report, the subscription is difficult to cancel, requiring the user to click through about ten different menus, and it is one the user is made to sign up for when obtaining a sample product. The report also states that Il Makiage forbids users from removing their payment information from the website without replacing it with another card.
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Il Makiage: Difficult subscription cancellation, forbids payment info removal without replacement
“Il Makiage has a difficult subscription service to cancel and forces you to click through about 10 different menus to actually cancel a subscription that they force you to sign up for when getting a sample product. They also forbid you from removing your payment information from their website without replacing it with another card.”