Deceptive Patterns
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NordVPN.com: Automatically added service to shopping cart

Author
Dark Patterns Tip Line
Date
5 May 2021

“The app automatically puts their recommended service into the shopping cart without the buyer’s consent, thereby adding an unknown cost. The dark pattern was captured directly from NordVPN.com’s shopping checkout page on May 5, 2021.”

NordVPN.com was reported to the Deceptive Design Tip Line over its checkout process. According to the report, the app automatically places its recommended service into the shopping cart without the buyer’s consent, thereby adding an unknown cost.