Deceptive Patterns
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Survey Monkey: Can’t Alter Choice.

Author
Gray et al.
Date
7 Feb 2017
Publisher
UXP2 Lab

“Once the user selects “annual” from an initial drop down box, the drop down box disappears and the user’s choice is solidified and cannot be changed unless the user goes back.”

Survey Monkey was catalogued by the UXP2 Lab over a billing-frequency selection. According to the entry, once the user selects “annual” from an initial drop-down box, the drop-down disappears and the choice is fixed, and cannot be changed unless the user goes back.